We work with some 3rd
party providers where experience certificates will be provided, but these then need to actually be redeemed for a Spafinder/Spa Choice gift card.
Unfortunately, at times customers will bring these 3rd
party experience certificates into your spa to redeem them. Please advise the customer that they need to visit the 3rd
party site and redeem their experience certificate following the correct claim process to receive an actual Spafinder/Spa Choice egift card.
You will not be able to redeem the 3rd
party experience certificate.
If you have any issues, please contact us on firstname.lastname@example.org